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TOEFL IELTS BNC: 879 COCA: 1098
customer

noun

ADJECTIVE | VERB + CUSTOMER | CUSTOMER + NOUN ADJECTIVE➤big, favoured/favored, favourite/favorite, good, important, key, large, major重要的／享受優惠的／喜歡的／良好的／重要的／關鍵的／大型的／主要的客戶◇They are one of our biggest customers.他們是我們最大的客戶之一。◇They organized an evening's entertainment for key customers.他們組織了娛樂晚會，招待關鍵客戶。➤long-standing, long-time, loyal, valued長期的客戶；忠實的客戶；尊貴的客戶▸➤regular常客▸➤current, existing, old現有的客戶；老客戶➤repeat (NAmE) 回頭客➤new新客戶▸➤potential, prospective, would-be潛在的／未來的／可能的客戶◇There are a large number of potential customers for the new product.這個新產品有一大批潛在客戶。➤paying付費客戶▸➤dissatisfied, unhappy不滿意的顧客➤angry, irate氣憤的／盛怒的顧客▸➤happy, satisfied滿意的顧客◇We like to think that we have satisfied customers.我們往往認為我們的客戶都很滿意。➤domestic國內客戶➤internal內部客戶▸➤external, outside國外／外來客戶▸➤foreign, international, overseas外國／國際／海外客戶▸➤personal, private個人／私人客戶▸➤business, commercial, corporate, industrial, retail生意／商業／公司／企業／零售客戶VERB + CUSTOMER➤have有客戶▸➤deal with, help, serve, service (NAmE) 接待客戶；為顧客服務▸➤attract, draw, entice, get, lure吸引／引來／誘惑／得到／招徠顧客◇It's a special offer to attract new customers.這是一種招徠新客戶的特別優惠。➤lose失去客戶◇We can't afford to lose any more customers.我們不能再失去客戶了。➤keep, retain留住客戶➤satisfy使客戶滿意CUSTOMER + NOUN➤care, relations, relationship, service, support客戶服務；客戶關係◇If you have a complaint, contact the customer care unit.若有意見請直接與客戶服務部聯繫。◇Part of good customer relations is knowing how to deal with complaints.懂得如何處理投訴是保持良好客戶關係的一個方面。➤account, order客戶賬戶／訂單▸➤agreement客戶協議◇The terms of the guarantee will be set out in the customer agreement.擔保條款將列入客戶協議書。➤demand客戶要求◇This cheaper model was produced in response to customer demand.這個比較便宜的型號就是根據顧客要求生產的。➤demands, needs, requirements, specifications客戶需求；客戶要求明細▸➤feedback, reaction顧客反饋／反應◇The questionnaire is to test customer reaction to the new store design.該問卷用於測試客戶對新店設計的反應。➤dissatisfaction, satisfaction顧客的不滿／滿意◇They carried out a customer satisfaction survey.他們進行了一次客戶滿意度調查。➤loyalty顧客的忠誠▸➤complaints, enquiries, questions, requests顧客的投訴／詢問／問題／要求➤hotline客戶熱線▸➤survey客戶調查▸➤data, information, profile, records客戶數據／信息／概況／記錄▸➤base, list客戶基礎／名單◇They are hoping that TV advertising will increase their customer base.他們希望電視廣告有助於擴大他們的客戶基礎。

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